Kaijla is the AI-first Customer Success Platform that acts as your intelligent assistant. Our AI automatically extracts risks and goals from every customer interaction, analyzes sentiment, and generates actionable insights—saving your team hours of manual work every day.
Ask questions, get instant answers, and take action—all in natural language. AI Copilot understands your entire customer portfolio and helps you work 10x faster.
"Which customers are at risk?" "What's the renewal forecast for Q1?" Get instant answers with context.
Create tasks, log notes, schedule meetings, and update health scores—all through conversation.
AI analyzes patterns across your portfolio and proactively surfaces insights you need to know.
Kaijla's AI doesn't just organize data—it understands it. Every meeting note, support ticket, and customer email is automatically analyzed to extract risks, identify goals, gauge sentiment, and generate actionable recommendations. What used to take hours now happens instantly.
Built from the ground up with AI at the core—not bolted on as an afterthought
Chat with your AI teammate in natural language. Ask questions about customers, get insights, and take actions like creating tasks or logging notes—all through conversation.
Track customer health across usage, engagement, support, sentiment, and billing metrics. Configurable scoring system alerts you when accounts need attention.
AI automatically reads your meeting notes and customer communications to extract risks, identify goals, and analyze sentiment—no manual data entry required.
AI automatically categorizes product feedback from emails and tickets, extracts advocacy quotes, and scores sentiment to surface what matters most.
AI generates executive summaries for each customer, highlighting key risks, desired outcomes, overall sentiment, and recommended next actions based on their data.
Generate customer value review emails with AI. Based on your customer's wins, active goals, and current risks, AI drafts professional, personalized communications.
Upload your playbook documents and ask questions in natural language. AI searches across all your documentation to give you instant, accurate answers with source citations.
Identify at-risk customers before it's too late and take proactive action.
Spot upsell and cross-sell opportunities with data-driven insights.
Automate repetitive tasks and focus your team on high-impact activities.
Manage 10x more customers without 10x more CSMs.
Join leading companies who trust Kaijla to drive customer retention and growth.